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Compliance & Trust

Legal Framework

Our commitment to transparency and security is underpinned by robust policies governing data, service requests, and user verification. These documents ensure clarity and protect all parties involved.

Our Principles

Privacy Policy & Terms of Service

These Terms and Conditions govern your use of the STB Enterprises platform and services. By accessing our services, you agree to comply with all stated terms, including user authentication, service request submission, and WhatsApp communication protocols. Your secure and verified access is paramount.

STB Enterprises is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data, including mobile numbers and email addresses, for OTP verification and service delivery. We adhere to stringent data protection standards.

Service Assurance

Refund Policy & Disclaimers

Our refund policy details the conditions under which refunds may be issued for service cancellations or discrepancies. This includes guidelines for utility payment errors, travel booking adjustments, and other service-specific refund criteria. All requests are processed in accordance with our transparent procedures.

STB Enterprises acts as a marketplace facilitator. While we ensure verified service requests and coordination, we disclaim liability for third-party service execution, unforeseen delays, or outcomes beyond our direct control. Users are encouraged to review service-specific terms.